Last updated: 2023-10-01

This page informs you of our refund policies for courses and textbooks purchased on our website, https://mintkorean.com.

All Courses Sold on our website

·   If you have completed 2 or fewer lessons within 7 days: 100% Full refund.

·   Before 1/3 of the course duration or progress: 2/3 refund.

·   Before 1/2 of the course duration or progress: 1/2 refund.

·   After 1/2 of the course duration or progress: Not eligible for a refund.

Refund Processing Period

The refund processing period may take between 5 to 7 business days.

Course Duration

Course duration refers to the period during which the company provides paid access to the classes, typically 90 days. However, individual courses may offer a duration of less than 90 days.

Course Duration Start Date

The course duration begins from the date of payment. However, if, due to a defect on the website at the time of payment, you cannot access class videos, the course duration will start from the date when class videos become available.

Course Progress Measurement

Course progress refers to the ratio of videos used out of the total number of class videos. Partial playback of class videos is also considered as usage.

Refund Policy for Textbooks

·   Amazon.com : Follows Amazon’s refund policy.

·   Kyobo.co.kr : Follows Kyobo’s refund policy.

·   If purchased on MintKorean.com : Not eligible for a refund.

Contact Us

If you have any questions about this Refund Policy, please contact us at admin@mintkorean.com.